Restart a Device

Table of Contents

Revision Date

Purpose

February 18, 2019

A Network Manager can remotely restart a device through its Management Commands.

Works on

  • Apple TVs
  • iPads (Shared)
  • iPads (Standard)

Step 1

Log into Jamf console

  1. From a web browser, navigate to https://polkfl.jamfcloud.com.
  2. Log in with your netadmin account’s credentials (usually net admin-LocationNumber). Do not use the full email address.

Search for device

  1. Click Devices > Search Inventory.
  2. In the search field at the top, you can search by any of these criteria:
    1. Serial number
    2. SAP number (if provided)
    3. Username (if the iPad is assigned to a user)
  3. Make sure Mobile Devices is selected in the drop-down box.
  4. To the right, click Search.

Step 2

Access Management tab

  1. On the resulting search results, click on the blue name of the device.
  2. Click Management tab.

Restart device

Click Restart Device.