July 25, 2019
In the event of a staff member or a student with a standard iPad forgets the passcode, Jamf Pro makes it easy to clear that passcode. This does not affect Shared iPads. The passcodes for student logins are controlled by the teacher or in Apple School Manager.
Log into Jamf console
Search for device
There is no feedback that the user is being removed. You must keep refreshing the page until the user disappears from the list to know that the user has been successfully removed.