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Troubleshooting
- Activation Lock
- Can’t Clear Passcode (iPad Not On Wi-Fi)
- Classes Do Not Populate in Apple Classroom App
- Delete Shared iPad User
- Managed Apple IDs (MAIDs)
- Restore iPad from iTunes
- Restoring iPads through DFU Mode
- Students Appear as Offline in Classroom App
- Troubleshoot Configurator Restore or Prepare Actions
- Clear Passcode
- Lost Mode
- Remote Wipe a Device
- Remote Wipe Multiple Devices
- Restart a Device
- Set Wallpaper
- Update iPadOS / tvOS
- Assign Cart Slot Number to Device
- Parental Controls with Jamf Parent
- Scope Content to Specific Grade Level
Webinars
30-minute videos that detail specific topics.
For New Network Managers
A "Getting Started" checklist to become successful with your Apple devices.
Apple Success Process Documentation
A step-by-step guide from getting iPads enrolled to management.